FAQs | Pipeline Proud
You probably have a ton of questions! Well, hopefully we can supply a ton of answers! Be check this page often, as it will constantly change!
How can I cancel the order?
You can cancel the order within 24 hours of order confirmation. Just shoot us the mail at email@example.com or just reply to order confirmation email.
When will my order ship?
We try to ship the same day! Yep! Not like before! But, it may take up to 4-5 business days; depending on suppliers as we follow a cycle of certain days, after that our orders gets printed and shipped. Shipping takes 5-8 business days. Be patient young Padewan!
I have paid multiple times for the same order. I want just one order, what should i do?
Just let us know what error message you got and how you ended paying multiple times within 7 days. If we find your reason genuine, we will refund you the amount after deducting 6% charges that we paid already to our payment gateway for those transactions.
How to track my order?
You have to mail at firstname.lastname@example.org to know the status of your order! NICE!!!
I did not receive all my items in my package (partial delivery). What gives!?
Sometimes items ship separately from other items, depending on the availability of the exact product you ordered. Do not fret! You will receive it in a separate package around the same time as your first package.
I received a defective or damaged product. What do I do?
Please contact at email@example.com. We will ask you to take a picture of what you have received for verification purposes. If we made the mistake, we will go ahead and send you your correct order. You do not have to send the wrong product back to us.
What If I am unsure about my shirt size?
Checkout the size guide. The link is given at the bottom of every page.
How much does shipping cost?
Domestic (U.S.) shipping is $5 for the first item ordered and $2 for each additional item ordered. International shipping is $12 for every item ordered except Canada. Canadian shipping is $6 for the first item and $4 for each additional item ordered.
Where are the items made?
The items are designed and then printed in the USA. Our blanks are made in various places. We try to bring a lower price to you guys AND a great product. We offer so many sales and offer unique items that you cannot find elsewhere.
For any other questions, you can reach me at firstname.lastname@example.org anytime.